What We Do

A full service agency

In order to provide holistic research and consultancy solutions, Ci Research delivers all the qualitative, quantitative and hybrid methodologies you would expect from a quality full-service agency.

Innovative and traditional qualitative solutions are offered alongside the capacity to deliver large scale quantitative studies - whether online, through our in-house telephone unit or via a multitude of other means!

All of our research solutions are meticulously designed so that they meet the needs of our clients and deliver results.

Our capabilities cover a broad range of areas and extend across numerous markets and sectors. These include:

  • Satisfaction, Perception and Retention
  • Service Quality Benchmarking
  • Customer Experience / Customer Journeys
  • Advertising Tracking Studies
  • Branding Research
  • Market Campaign Development & Testing
  • Product / Proposition Development & Testing
  • Web-Usability Research
  • Market Share Programmes
  • Needs Assessments & Analysis
  • Segmentation Studies
  • Evaluations
  • Reaching 'Hard to Reach' Groups
  • Employee Research
  • Planning for Action
  • Turning Data into Intelligence and Intelligence into Action
  • Social Research
  • Childcare Sufficiency

Further detail and case studies relating to the research services we deliver can be found on our main corporate website - click on the link to the right to find out more:

If you know the type of research your looking for, you can also click on the website links below to access detailed information on our specific capabilities and experience: